Privacy Policy
Last Updated: July 8, 2025
Welcome to Linoir (https://linoir.art), your destination for unique string art creations. This Privacy Policy describes how Linoir ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://linoir.art (the "Site").
By accessing or using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.
1. Information We Collect
We collect various types of information from and about users of our Site, including:
-
Personal Information You Provide Directly:
-
Contact Information: Name, email address, phone number (e.g., +923279575376), shipping address, and billing address when you make a purchase or contact us.
-
Account Information: If you create an account, your username and password.
-
Payment Information: Details required for processing payments (e.g., credit card numbers, bank account details) – Note: We use secure third-party payment gateways, and we do not directly store your full payment card details on our servers.
-
Communications: Any information you provide when you communicate with us via email (contact@linoir.art), contact forms, or social media.
-
-
Information Collected Automatically (from your device):
-
Usage Information: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.
-
Device Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, browser type, and unique device identifiers.
-
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
-
2. How We Use Your Information
We use the information we collect for various purposes, including:
-
To Provide and Maintain Our Service: To process your orders, fulfill purchases, and provide customer support.
-
To Improve Our Site and Services: To understand how our Site is used, optimize user experience, and develop new products and features.
-
To Communicate with You: To send order confirmations, shipping notifications, updates, and respond to your inquiries.
-
For Marketing and Promotional Purposes: To send you newsletters, special offers, and promotions that may be of interest to you (you can opt-out at any time).
-
For Security and Fraud Prevention: To protect our Site, prevent fraudulent transactions, and identify potential unauthorized activity.
-
To Comply with Legal Obligations: To meet legal, regulatory, or tax requirements.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
-
Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing (e.g., PayFast), shipping companies, website hosting, analytics providers, and marketing services. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
-
Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
-
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction.
-
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
-
Access and obtain a copy of your personal data.
-
Request correction of inaccurate personal data.
-
Request erasure of your personal data.
-
Object to the processing of your personal data.
-
Request restriction of processing your personal data.
-
Request data portability.
To exercise any of these rights, please contact us using the contact details below.
7. Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
-
By Email: contact@linoir.art
-
By Phone (WhatsApp): +923279575376
-
By Mail: Linoir (String Art) Lund Khwar, Mardan, Khyber Pakhtunkhwa (KPK), Pakistan.